PointGenie – Global Privacy Policy

1. Information We Collect

We may collect the following categories of information:

• Information you provide voluntarily: name, username, email address, phone number, account registration details, profile information, content you upload or share (photos, videos, reviews, comments, check-ins), and communications with us.
• Automatically collected information: device type, operating system, browser type, IP address, usage data, log files, and diagnostic data.
• Location information: collected only when you voluntarily perform a location-based action such as a check-in; we do not continuously track users in the background without user action.

2. How We Use Information

We use collected information for purposes including operating and maintaining the Platform, providing location-based services, enabling user interactions, improving performance and user experience, communicating updates and support, preventing fraud or abuse, and complying with legal obligations.

3. User-Generated Content Responsibility

Any content you upload or share may be visible to other users or the public depending on your settings and the content type. You acknowledge that you are solely responsible for all content you upload, must have necessary rights and permissions before posting, and PointGenie does not verify or endorse user-generated content. PointGenie disclaims liability for privacy violations, misrepresentations, or damages arising from user-posted content.

4. Location & Check-In Data

Location-based features are voluntary and user-initiated. Location data is collected only when you choose to perform a check-in or similar action. You control when and where location data is shared. PointGenie is not responsible for consequences arising from voluntary disclosure of location information.

5. Blockchain & Genie Token Disclosure

Certain features may involve blockchain technology or digital tokens. Blockchain transactions may be public, transparent, and immutable. Wallet addresses and transaction data may be visible on public blockchains. PointGenie does not control blockchain networks or third-party wallets and is not responsible for their privacy practices.

6. How We Share Information

We do not sell personal information. We may share information with service providers who perform services on our behalf, to comply with legal obligations, to protect rights and safety, or in connection with a business transaction. Third-party providers must handle information consistent with this policy.

7. International Data Transfers

Because PointGenie operates globally, your information may be transferred to, processed, and stored in countries other than your country of residence, including the United States. By using the Platform, you consent to such transfers in accordance with applicable laws.

8. Data Security

We implement commercially reasonable administrative, technical, and organizational measures designed to protect personal information. However, no system is completely secure and absolute security cannot be guaranteed.

9. Data Retention

We retain personal information only for as long as necessary to provide the Platform, fulfill legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the nature of the data.

10. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, correct, delete, or object to certain processing. Requests may be subject to legal limitations and verification requirements.

11. Children’s Privacy

The Platform is not intended for children under the age of 13 (or the minimum legal age in your jurisdiction). PointGenie does not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete it.

12. Third-Party Links & Services

The Platform may contain links to third-party websites, applications, or services. PointGenie is not responsible for the privacy practices or content of third parties. We encourage users to review third-party privacy policies before interacting with external services.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on the Platform with a revised effective date. Continued use of the Platform after changes are posted constitutes acceptance of the updated Privacy Policy.

14. Contact Information

For privacy-related questions or requests, please contact: [email protected]

15. Account Deletion Requests

Users may request deletion of their account and associated data at any time by contacting us at [email protected] or directly via the contact form (https://www.pointgenie.com/pox/contact). Upon verification of identity, we will permanently delete the account and related personal data in accordance with applicable laws, typically within 30 days.