Effective Date: 01/01/2020
Last Updated: 01/06/2026
This Privacy Policy describes how PointGenie LLC ("PointGenie," "Company," "we," "us," or "our") collects, uses, stores, processes, and protects personal information when you access or use the PointGenie website, mobile applications, NFC-enabled products, and related services (collectively, the "Platform").
PointGenie LLC is a limited liability company registered in the State of New Jersey, United States. This Privacy Policy applies globally, regardless of where the Platform is accessed or used, including but not limited to the United States, the Dominican Republic, India, Asia, and Europe.
By using the Platform, you consent to the practices described in this Privacy Policy.
We may collect the following categories of information:
a. Information You Provide Voluntarily
Name, username, email address, phone number
Account registration details
Profile information
Content you upload, post, or share (including photos, videos, reviews, comments, and check-ins)
Communications with us (support requests, feedback, inquiries)
b. Automatically Collected Information
Device information (device type, operating system, browser type)
IP address
Usage data (pages viewed, features used, interactions)
Log files and diagnostic data
c. Location Information
Location data is collected only when you voluntarily perform a location-based action, such as a check-in
We do not continuously track users in the background without user action
We use collected information for purposes including, but not limited to:
Operating and maintaining the Platform
Providing location-based features and services
Enabling user interactions and content sharing
Improving functionality, performance, and user experience
Communicating with users regarding updates, security, or support
Preventing fraud, abuse, and unauthorized access
Complying with legal obligations
Any content you upload or share through the Platform may be visible to other users or the public, depending on your settings and the nature of the content.
You acknowledge and agree that:
You are solely responsible for all content you upload
You must have all necessary rights and permissions before posting content
PointGenie does not verify, endorse, or monitor user-generated content
PointGenie disclaims liability for privacy violations, misrepresentations, or damages arising from user-posted content.
Location-based features are entirely voluntary and user-initiated.
Location data is collected only when a user chooses to perform a check-in or similar action
You control when and where location data is shared
PointGenie is not responsible for consequences arising from voluntary disclosure of location information
Certain Platform features may involve blockchain technology or digital tokens.
You acknowledge that:
Blockchain transactions may be public, transparent, and immutable
Wallet addresses and transaction data may be visible on public blockchains
PointGenie does not control blockchain networks or third-party wallets
PointGenie is not responsible for the privacy practices of blockchain networks or wallet providers.
We do not sell personal information.
We may share information only in the following circumstances:
With service providers who perform services on our behalf (hosting, analytics, infrastructure)
To comply with legal obligations, court orders, or lawful requests
To protect the rights, safety, or property of PointGenie, users, or others
In connection with a business transaction (merger, acquisition, restructuring)
All third-party service providers are required to handle information in a manner consistent with this Privacy Policy.
Because PointGenie operates globally, your information may be transferred to, processed, and stored in countries other than your country of residence, including the United States.
By using the Platform, you consent to such cross-border data transfers in accordance with applicable laws.
We implement commercially reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no system is completely secure. You acknowledge that:
Absolute security cannot be guaranteed
You use the Platform at your own risk
We retain personal information only for as long as necessary to:
Provide the Platform
Fulfill legal or regulatory obligations
Resolve disputes
Enforce agreements
Retention periods may vary depending on the nature of the data.
Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:
Access personal data
Request correction of inaccurate data
Request deletion of data
Object to certain processing activities
Requests may be subject to legal limitations and verification requirements.
The Platform is not intended for children under the age of 13 (or the minimum legal age in your jurisdiction).
PointGenie does not knowingly collect personal information from children. If we become aware that such information has been collected, we will take steps to delete it.
The Platform may contain links to third-party websites, applications, or services. PointGenie is not responsible for the privacy practices or content of third parties.
We encourage users to review third-party privacy policies before interacting with external services.
We may update this Privacy Policy from time to time. Updates will be posted on the Platform with a revised effective date.
Continued use of the Platform after changes are posted constitutes acceptance of the updated Privacy Policy.
For privacy-related questions or requests, please contact:
privacy@pointgenie.com